Refund policy
Refund Policy
At FabTreehouse, customer satisfaction is important to us.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or significantly different from what was ordered, please contact us within 7 days of delivery at:
Please include:
• Order number
• Description of the issue
• Clear photos of the product and packaging
Returns
Due to the size and nature of our furniture products, all sales are final.
We do not accept returns, exchanges, or refunds for:
• Change of mind
• Buyer’s remorse
• Incorrect product selection by the customer
• Products that have been opened, assembled, used, or removed from their original packaging
Please carefully review product dimensions, specifications, and descriptions before placing your order.
Order Cancellations
Orders may be canceled before processing begins. Once an order has been processed or shipped, cancellation may not be possible.